ALL SALES ARE FINAL. No refunds or credits are issued under any circumstances, including if you never open the lessons, never use a coupon code, change your mind, or discover the program later than you planned.
By completing your purchase you confirm that you have reviewed the items and the total price shown at checkout, and that you agree to this policy and to our Terms of Service.
1. What "all sales are final" means
- Your payment is a single one-time charge. It is not a subscription, so there is nothing to cancel and nothing to bill you again for.
- We do not issue partial refunds, prorated refunds, store credit, exchanges, upgrades, downgrades or transfers.
- Not using the program does not create a right to a refund.
- Falling behind or finishing later than you hoped is not a refund reason. The lessons stay available to you.
2. Why we ask you to be sure first
Everything is delivered the moment you join: the lessons, replays, downloads and community. Once that access is open, it cannot be given back, so we ask every person to decide before paying rather than after. If anything is unclear, ask us first.
3. Coupon codes, discounts and pricing
- A coupon or discount code is an option, not a promise. If a code is not applied or expires, your order is still final.
- Prices can change. A later price drop is not a refund reason.
- Before you pay, check the items and the total shown on the checkout page.
4. If something goes wrong on our side
A final sale does not mean we disappear when there is a problem. If access does not open for you, a video will not play, a link is broken, or something we promised was genuinely not delivered, tell us and we will fix it.
- You cannot get into the member area: we restore your access.
- A lesson, replay or file is missing or broken: we repair or replace it.
- You paid twice by mistake: we return the duplicate charge.
If you believe you were charged something you did not agree to, contact us before opening a bank dispute so we can look at it first.
5. Chargebacks and disputes
Because you confirm this policy at checkout, a dispute filed after a purchase you knowingly made may be challenged with the record of your confirmation. Talking to us directly is always the faster route.
6. Where you live
Some places give buyers protections a seller cannot contract out of. Wherever you live, those rights stay yours. This business is run from North Carolina, United States.
7. Contact us
Email info@coachveekee.com, message us through stan.store/viclizdigitalcreations, or use our Contact page. Tell us the name and email on the order and what happened.